Spotting and Shutting Security Gaps in Healthcare Visitor Management
By Sara Mosqueda | 16 February 2026
Healthcare security is under unprecedented pressure. Rising workplace violence, increased patient volumes, and 24/7 public access make hospitals some of the most complex environments to protect. In a recent article on visitor management gaps in healthcare, Mary Gates, CEO of GMR Security Consulting Group, shared critical insights on how organizations can move from reactive security to proactive risk mitigation.
Mary emphasized that effective visitor management starts with strengthening reporting systems and accountability. When frontline staff are empowered to report issues—and see follow-through—patterns emerge that reveal hidden vulnerabilities. She also underscored the importance of security leaders being “in the trenches” with clinicians, nurses, and physicians. Understanding daily operational realities allows security programs to align with care delivery rather than disrupt it.
Perhaps most importantly, Mary highlighted communication as the linchpin of a strong security culture. Clear explanations of the “why” behind policies, structured town halls, and visible leadership engagement prevent the disconnect that often undermines well-intentioned security measures. As she noted, going in “heavy-handed” without dialogue creates resistance; collaboration builds trust and compliance.
Healthcare facilities must remain open, compassionate, and accessible—while still protecting vulnerable patients and sensitive areas. That balance requires leadership, layered strategy, and cultural alignment from the C-suite to the clinical floor.
Read the full article to explore the complete analysis here: https://www.asisonline.org/security-management-magazine/articles/2026/02/visitor-management-in-healthcare/security-gaps-healthcare/